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Penny3
Regular Visitor

Apple/iOS not getting app updates

Hi,

We have recently deployed an app, and after discovering a bug on Friday and fixing it, the updated version isn't showing correctly on iOs. I'm using Android, and it works fine on there and also on a browser on computer.

We've tried clearing cache, reinstalling PowerApps, removing and readding permissions. 

Any ideas as to why we see a different version when using any iOS platform?

3 REPLIES 3
SteveYao
Community Support
Community Support

Hi @Penny3 

 

There should be a pop up showing a new version of the App is available, tap it to update the App.

If not, please publish your App again

Hi @SteveYao ,

They did see this pop up and did tap it to update, and I've also tried republishing. 

Any other ideas?

Thanks

Hi @Penny3 ,

If this is not resolved yet, there is something strange happening. We use iPads (over 100 of them) in the field and they have never had an issue. I just did a test with my iPad and updated an App three times and got the right one each time after refreshing.

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