Reply to emails in Power Apps

[Anonymous]

Hi Gurus, 

I am building an app that allows users to reply to an email thread (I have my reason for not using Outlook) and I want the reply to be displayed in the thread when read in both Outlook app and web.

I have got the app to reply to email threads but not yet to display the email within the existing thread or "conversation" and here's the code:

Set(iremailID,ThisItem.Id);

Office365Outlook.ReplyToV3(ThisItem.Id,{
Subject: TextInput5.Text,
ReplyAll:true,
Body: RichTextEditor4.HtmlText,
Importance:"High"
});

Please advise! I really appreciate your time and ideas. 

[v-xiaochen-msft]

Hi @Anonymous ,

I made a sample for you:

Set the following formula in the Reply button, that is, under the formula you provided, set a new variable:

Set(iremailID,ThisItem.Id); 

Office365Outlook.ReplyToV3(ThisItem.Id,{
Subject: TextInput1.Text,
ReplyAll:true,
Body: RichTextEditor1.HtmlText,
Importance:"High"
});

Set(Ts,true)

Add a Timer to the canvas and set the properties as follows:

Set(var1,First(Office365Outlook.GetEmails()).Body);
Set(Ts,false)

Add HtmlText to display replied messages.

Best Regards,

Wearsky

[Anonymous]

Hi @v-xiaochen-msft ,

Thank you for your time. I forgot to mention that I have already retrieved the emails from Outlook to display in a screen as shown below: 

I am also able to reply to an email with all details of the replied email. However, the reply isn't included in the initial thread or in another words, it's a completely separate email if I read from Outlook. The capture below is what I want to achieve (captured from Outlook app): 

From the capture above, I can just hit the small arrow to expand the conversation, I'll be able to see the original emails and the replies as shown below: 

Please advise. Thank you. 

[v-xiaochen-msft]

Hi @Anonymous ,

I made a sample for you:

Set the Items of the gallery to the following formula, get the emails, here I only get the first five emails.

GroupBy(Office365Outlook.GetEmailsV3({fetchOnlyUnread:false,top:5}).value,"conversationId","A")

Add arrow button and set it as follows. This arrow is used to expand the conversation.

UpdateContext({expandCollapse:true})

Not(expandCollapse && ThisItem.IsSelected)

Add another arrow button and set it as follows. This arrow is used to collapse the conversation.

UpdateContext({expandCollapse:false})

expandCollapse && ThisItem.IsSelected

Nest a subgallery in the main gallery, ‘Items’ is the following formula:

If(expandCollapse && ThisItem.IsSelected,ThisItem.A,First(ThisItem.A))

Add 'HtmlText' to nested gallery.

Without clicking the arrow, the subgallery displays only the last message of the conversation.

Click the arrow and the subgallery displays all the messages for the conversation.

Best Regards,

Wearsky

[Anonymous]

HI @v-xiaochen-msft, 

I am sorry that there might be a misunderstanding here.

In the post, I said I want the reply to be grouped in its original conversation (thread) IN OUTLOOK as opposed to be displayed in the PowerApps itself. That being said, I really appreciate your time and effort into helping me so far. 

What I don't understand is why messages are always received as separated messages even when I use this code Office365Outlook.ReplyToV3. 

Please let me know if you have any suggestions. Thank you in advance for your patience. 

Thank 

[CRAO]

Did you get solution on this? I am facing the same issue