Solved: ServerException adding screen

gilmara · ‎01-18-2021

Unable to add a screen on a canvas app. Receiving ServerException occurred on server message. Tried different browsers and different user accounts. Other apps are fine, so it seems to be isolated to a single app. Any help is appreciated.

yashag2255 · ‎01-18-2021

@gilmara

Looks like the app is corrupted, you can copy paste all the controls at once to the new app.

If your issue is resolved, please mark the thread as solved so that it will be helpful for others as well.

Hope this Helps!

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View solution in original post

JayMagness · ‎01-18-2021

I would do the following:

1) save your program

2) close all down and restart the computer

3) reopen the application in edit mode and see if you can edite the screen then. (Do not restor last browser session).

gilmara · ‎01-18-2021

Thanks, I did try that. No change. Also learned that I actually can't add any elements to any screen now. Icons, media, etc. Tried restoring to last version from Friday before I started making any changes today and same issue. Something has definitely became corrupted. Just hoping I can fix soon as we are launching this app to entire company by end of month.

yashag2255 · ‎01-18-2021

Hi @gilmara

Can you please try to create a copy of the same application and verify the behavior?

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

gilmara · ‎01-18-2021

Thanks @yashag2255 (I've ran across several of your tips and tricks). Yep, tried that too and tested the copy with different browsers and accounts also, no improvement. Luckily, I can copy paste, so I started a new app and was able to copy paste the whole thing back together. New version is working fine. Just have to make some X, Y tweaks. Going to gather this was just a corrupted app somehow.

yashag2255 · ‎01-18-2021

@gilmara

Looks like the app is corrupted, you can copy paste all the controls at once to the new app.

If your issue is resolved, please mark the thread as solved so that it will be helpful for others as well.

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!