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Helper IV
Helper IV

Setting Up Portal

 

Hi guys, 

I've "just" set up a portal, however it is taking forever to actually prepare? 

It has been stuck on the "your portal is being prepared" for over 1h 30m now, anyone know, first of all, why? secondly, how to just delete the creation of set portal in order to start over? 

Portal stuck.PNG



- Tobias 

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Super User
Super User

Re: Setting Up Portal

Hi Tobias,

I think it just takes a long time complete the creation of a portal due to the provisioning of resources. In the couple of times that I've done it, I've left it overnight and it eventually gets there. I'm not aware that there is a way to delete a portal whilst it's in the 'preparation' state.

 

 

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Super User
Super User

Re: Setting Up Portal

Hi Tobias,

I think it just takes a long time complete the creation of a portal due to the provisioning of resources. In the couple of times that I've done it, I've left it overnight and it eventually gets there. I'm not aware that there is a way to delete a portal whilst it's in the 'preparation' state.

 

 

View solution in original post

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Helper IV
Helper IV

Re: Setting Up Portal

@timl 

Okay super, I just wanted to hear if it was "normal", I will leave it and see what happens 🙂 

- Tobias 

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