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lknudson
Level: Powered On

iPad app not loading with ver 3.18061.12

Older versions of application open on iPad fine.  Since version 3.18061.12, powerapps loads fine, but the actual application I am building just hangs at the "opening" screen

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Microsoft faisalil
Microsoft

Re: iPad app not loading with ver 3.18061.12

I just looked at your session that crashed and what is happening is that the app is crashing because of some syntax error in the executing code. This issue has been fixed and to make sure you don't get it, you would need to do two things: 

- Download latest version of PowerApps from the app store. 

- Republished your app. 

 

if you do both and its still failing, let me know and I will look again. Feel free to use email if you want: faisalil at microsoft dot com 

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27 REPLIES 27
Andrew1
Level: Powered On

Re: iPad app not loading with ver 3.18061.12

I have been having the exact same issue with 3.18061.12 

However it only happens on our older iPad 2's.

Power Apps Staff emmac
Power Apps Staff

Re: iPad app not loading with ver 3.18061.12

@Andrew1@lknudson

 

Can you report your sessionId after you try to load the affected apps? You can find it by going to the list of apps, selecting the hamburger menu icon, and from the list of options , select "Session details" in order to get the info. 

 

I'll pass this issue along to our dev team. 

Thanks.

lknudson
Level: Powered On

Re: iPad app not loading with ver 3.18061.12

Session ID: f89f1093-2d24-450c-8460-49f9be612958

 

Thanks!

 

 

lknudson
Level: Powered On

Re: iPad app not loading with ver 3.18061.12

My iPad is next model just after iPad 2 (3rd Gen) which came out in 2012.

Power Apps Staff emmac
Power Apps Staff

Re: iPad app not loading with ver 3.18061.12

Are you able to load the app on a browser at all as a workaround?

Andrew1
Level: Powered On

Re: iPad app not loading with ver 3.18061.12

Session ID: da7b4f62-280a-4137-b9ea-179a4d00e8be

I have tried with blank apps(nothing on them) adding data and also with generated apps from a data source.

The apps works in the web and also an iPad air

Also any app that is published before this will work but if it is republished then it no longer works.

Microsoft Maxwell
Microsoft

Re: iPad app not loading with ver 3.18061.12

@Andrew1 @lknudson

 

Does the issue still reproduce for you with version 3.180622.3, which should now be available through the AppStore?

lknudson
Level: Powered On

Re: iPad app not loading with ver 3.18061.12

Yes, still the same.

Andrew1
Level: Powered On

Re: iPad app not loading with ver 3.18061.12

Still not working With the updated app.

I tried republishing the PowerApp after but still no luck.

 

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