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LauraWare
Advocate I
Advocate I

Dynamics 365 When a record is created or updated runs against old records

I have a flow that uses the new Preview trigger from Dynamics when a record is created or updated.  When I turn on the flow, it runs thousands of times against our Dynamics 365 Tasks entity.  Is there a known bug with this trigger?

 

In the data, I can see these rows are from old created or modified data rows.  See the data here.

 

Subject
XXXXXXXXXXXXXXXXX

 

Task Record Type Label‌

 

Activity Status
1


Activity Status Label
Completed

 

Actual End
2017-03-16

 

Category
Activity

 

Created By
6fa58d16-9ac8-e611-8103-5065f38a2981

 

Created By Type
systemusers

 

Created On
2017-03-16T18:27:48Z

 

Due Date
2017-03-16T18:07:50Z

 

Is Billed
false

 
Modified By
xxxxxxxxxxxx

 

Modified By Type
systemusers

 

Modified On
2017-03-16T18:27:55Z

 

New Activity Label‌

 

New Meeting Type Label‌

 

New Priority
1

 

New Priority Label
Normal

 

Owner
xxxxxxxxxxxx

 

Owner Type
systemusers

 

Percent Complete
100


Priority

1


Priority Label
Normal

 

Regarding
xxxxxxxxxxxxx‌

 

Regarding Type
contacts


Start Date
2017-03-16T18:07:50Z

 

Status Reason
5


Status Reason Label
Completed

 

Task
b47d2141-760a-e711-80fa-5065f38a3b81

 

Time Zone Rule Version Number
0

 

3 REPLIES 3
v-xida-msft
Community Support
Community Support

Hi @LauraWare,

 

Could you please share a screenshot of your flow’s configuration?

Do you add a “Update a record” action within your flow?

Further, does your flow run thousands of times when a record is created in your Dynamics 365 Tasks entity?

 

I have made a test on my side and don’t have the issue that you mentioned. My flow’s configuration as below:17.JPG

The flow works successfully as below:18.JPG

 

19.JPG 

If you add a “Update a record” action within your flow, you should consider avoid being trapped in an infinite loop within your flow.

 

In addition, please check if there are some records created or updated in your Dynamics 365 Tasks entity when your flow is turned off.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi There,

 

I do have an update task in my flow - but my flow checks to see if there is an email event id, if there isn't one, I add one then the flow is triggered again (because it is updated).   So the flow will run again on update, however, it meets that criteria and stops when it has the eventid.  So each flow runs 2 times (created and updated). 

 

That is not my issue, however.  I don't understand why the trigger is triggering against records that were created or modified in 2017.  Those were not Updated or Modified within the last 5 minutes of the run.  

 

Capture.PNG 

 

 

 

 

Just to follow up, it does not run against the same record thousands of times, it runs through all of my old records. 

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