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me_makwana
New Member

create email from case using Microsoft Flow

Hi All,

 

I want to use Microsoft Flow to CREATE  an email Activity record when a case is created in CRM.

I am able to populate Other fields like Subject, Emailbody(description) but facing problem with setting value in fields like

To (Recepient), From(Sender),   CC, BCC etc.

 

I understand that datatype for these fields are PartyList  when i checked entity name "Email Messages" but I dont know how to set data in these fields while creating Email record immediately after Creating CASE in CRM.

 

Need your guidnace. 

 

Thank you in Advance!!

 

Regards,

Meva

1 REPLY 1
v-monli-msft
Community Support
Community Support

Hi @me_makwana,

 

Would you please upload a screenshot of the detailed configuration of this flow?

 

Regards,

Mona

Community Support Team _ Mona Li
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