Hello Power Platform Community,
I’m experimenting with Power Virtual Agent for the first time and am particularly interested in the Generative AI feature. I've enabled "Generative AI features" in the environment settings, but the option for "Use Generative answers" is still not active; it's greyed out.
I've looked for solutions online without much luck and I’m wondering if this could be related to the type of license I have. The feature seems to require "Premium licensing," and I currently have an A3 license. Could this be the reason why I can't access it?
I'm also considering whether it might be an issue with regional availability, as our organization is in Western Canada and our data is hosted in Eastern Canada. Is it possible that the feature isn't available in our area?
If anyone has insights or can provide guidance on how to get this feature working, it would be greatly appreciated.
Thanks!
Maybe I'm not phrasing it right to say "pulling from web." The response reads "surfaced with Azure OpenAI," and the the content source is from a 13 years pdf on the website I pointed to. Maybe I interpreted that incorrectly, and it is just a really, really bad response. When I use Copilot within Edge and have it look at the same webpage, I get a correct answer, but I'm not with Copilot Studio, so I assumed the GenAI wasn't working fully. You'll see in the images, it didn't under a very basic "what is iyf" despite having the website for IYF (https://www.iyfglobal.org/) as the reference. I've been trying it with other questions, and it's only drawing from and citing this one 13 year old pdf. https://www.iyfglobal.org/sites/default/files/IYFAR2010.pdf
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