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gchick
New Member

Community Plan Signup with Personal Email

I don't understand this...

 

Why does Microsoft prevent us from signing up for a Community Plan with a personal email address? The Community Plan is "..for individual use" to "learn and develop..." PowerApps - and yet you want me to link this to my employer by using a work email address ? 

 

Surely trial or training environments can be made generally available ?

 

Is it appropriate to compare to your competition ?  One reason why S****F**** is so popular is because they make their training platform so accessible to new users. I have just wasted several hours of my life trying to figure out - in vain - how to sign up to try PowerApps.

 

Please consider this a complaint, from a very disappointed potential customer.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-yutliu-msft
Community Support
Community Support

Hi @gchick ,

As what you mentioned, you could only use work or school email to  sign up for a trial license.

If you use another kind of address, you might experience one of the symptoms in this table.

Symptom / error message Cause and workaround
Personal email addresses (e.g. nancy@gmail.com)

You receive a message like the following during signup:

You entered a personal email address: Please enter your work email address so we can securely store your company's data.

or

That looks like a personal email address. Enter your work address so we can connect you with others in your company. And don’t worry. We won’t share your address with anyone.
Power Apps doesn't support email addresses provided by consumer email services or telecommunications providers.

To complete signup, try again using an email address assigned by your work or school.
.gov or .mil addresses

You receive a message like the following during signup:

Power Apps unavailable: Power Apps is not available for users with .gov or .mil email addresses at this time. Use another work email address or check back later.

or

We can't finish signing you up. It looks like Microsoft Power Apps isn't currently available for your work or school.
Power Apps doesn't support .gov or .mil addresses at this time.
Email address is not an Office 365 ID

You receive a message like the following during signup:

We can't find you at contoso.com. Do you use a different ID at work or school? Try signing in with that, and if it doesn't work, contact your IT department.
Your organization signs in to Office 365 and other Microsoft services with IDs other than email addresses. For example, your email address might be Nancy.Smith@contoso.com, but your ID is nancys@contoso.com.

To complete signup, use the ID that your organization has assigned to you for signing in to Office 365 or other Microsoft services. If you don't know what this is, contact your IT administrator.

 

The reason why you could only use this kind of account is that:

Powerapps is not a standalone service. Many feathers in powerapps are related to azure service. For example, office365 users connector, office365 outlook account, ect.

So you need to use azure ad account, which is work/school account. 

 

Here's a doc about trial license in details for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/signup-for-powerapps#faq

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-yutliu-msft
Community Support
Community Support

Hi @gchick ,

As what you mentioned, you could only use work or school email to  sign up for a trial license.

If you use another kind of address, you might experience one of the symptoms in this table.

Symptom / error message Cause and workaround
Personal email addresses (e.g. nancy@gmail.com)

You receive a message like the following during signup:

You entered a personal email address: Please enter your work email address so we can securely store your company's data.

or

That looks like a personal email address. Enter your work address so we can connect you with others in your company. And don’t worry. We won’t share your address with anyone.
Power Apps doesn't support email addresses provided by consumer email services or telecommunications providers.

To complete signup, try again using an email address assigned by your work or school.
.gov or .mil addresses

You receive a message like the following during signup:

Power Apps unavailable: Power Apps is not available for users with .gov or .mil email addresses at this time. Use another work email address or check back later.

or

We can't finish signing you up. It looks like Microsoft Power Apps isn't currently available for your work or school.
Power Apps doesn't support .gov or .mil addresses at this time.
Email address is not an Office 365 ID

You receive a message like the following during signup:

We can't find you at contoso.com. Do you use a different ID at work or school? Try signing in with that, and if it doesn't work, contact your IT department.
Your organization signs in to Office 365 and other Microsoft services with IDs other than email addresses. For example, your email address might be Nancy.Smith@contoso.com, but your ID is nancys@contoso.com.

To complete signup, use the ID that your organization has assigned to you for signing in to Office 365 or other Microsoft services. If you don't know what this is, contact your IT administrator.

 

The reason why you could only use this kind of account is that:

Powerapps is not a standalone service. Many feathers in powerapps are related to azure service. For example, office365 users connector, office365 outlook account, ect.

So you need to use azure ad account, which is work/school account. 

 

Here's a doc about trial license in details for your reference:

https://docs.microsoft.com/en-us/powerapps/maker/signup-for-powerapps#faq

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

I work for the government and my work email address ends in .gov ... I tried to sign up for the community plan and was denied.  Is it not available for .gov email addresses or is something wrong?  

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