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Anonymous
Not applicable

My flow template successfully ran, but the action item (send an email) was not received

I used Microsoft Flow's template "Send a Happy Birthday email to employees on their birthday" and whenever I would test the run, it would say "Flow Failed". I received help regarding this issue yesterday in Community Forums and now the flow says "Successful". However, the flow is supposed to send an email and it does not. It's been 24 hours. Why isn't the email being sent? Or if it is being sent, why am I not receiving it?

 

Here is a picture of my flow:

Capture.JPG

 

And here my condition in advanced mode:

@equals(equals(items('Apply_to_each')?['Birthday_x0020_Date'], formatDateTime(utcNow(), 'MM-dd')), true)

...and basic mode:

equals(items('Apply_to_each')?['Birthday_x0020_Date'], formatDateTime(utcNow(), 'MM-dd')) is equal to true
 
Here is a picture of my list in SharePoint:
Capture 2.JPG

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @Anonymous 

I would go back to using the out the box template that has no compose actions in it.

That's kind of what I would have hoped you would have done as I menttioned the new flow & new list. The new Flow using the template out of the box doesn't have compose actions in it.

Unfortunately, I have run out of time for tonight (UK), but as I posted a few posts back, the new list, with correct date type column has worked for me.

Thanks, Alan

View solution in original post

27 REPLIES 27
AlanPs1
Resident Rockstar
Resident Rockstar

Hi Monica.
What happens when you run it? Not test run but a real production run. If you go to your dashboard were all your Flows are there’s a play button. Press that and tell us what it does please.

Thanks, Alan.
Anonymous
Not applicable

Hi @AlanPs1 

 

Is this the button you're referring to (screenshot below)? I just tried a few minutes ago and have yet to receive an email. Additionally, I had a birthday set in my list to today so it should have ran on occurence this morning and sent out an email.

 

Capture.JPG

Yeah, that will do. Does it run successfully I.e green tick?

If so, click in to the successful or failed run to get the details of that run. Screen shot at least the output of the email action so we can see if it is or isn’t sending it please? Post back please.

Thanks, Alan.
Anonymous
Not applicable

@AlanPs1 

 

Yes, there was a green tick! It looks like there is a problem with sending the email, see screenshot below. It says...

 

"ActionBranchingConditionNotSatisfied. The execution of template action 'Send_an_email' skipped: the branching condition for this action is not satisfied."

 

Capture.JPG

 

Here is what I have in the email:

 

Capture 2.JPG

Hi @Anonymous ,

 

In fact, the configuration of Send an email action is correct.

The reason for not receiving the expected email is that the result of Condition is false, so Send an email action will not be executed.

I noticed that the value of Birthday Date is 02-19, and the value of formatDateTime(utcNow(), 'MM-dd')) should be 02-21, so it is not equal.

Send an email action is only executed when the two values are equal.

You could configure two Compose actions above Condition to see if the values of items('Apply_to_each')?['Birthday_x0020_Date'] and formatDateTime(utcNow(), 'MM-dd') are equal, only they are equal, the result of Condition Will be true.

Image reference:

27.PNG

Alternatively, you can filter the items directly in Get items-Filter query. You could configure your Flow like this:

28.PNG

Please take a try again.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

@v-bacao-msft 

I have several test birthdays featured in that list and they consisted of dates for the entire week. So it shouldn't have not pulled because of my list.

 

I put in the two "compose" actions above the condition and it still came back as false when I ran the flow.

 

12.JPG

 

Capture.JPG

 

And I attempted to make the filter change you recommended, only now it won't find the correct email to send it to. I don't want to send it to the person who created (me), I want to send it to the email address tied to the list row.

 

Capture.JPG

Anonymous
Not applicable

For some reason, it looked like it only pulled the top row so I changed that date to 2-21, but it still says False.

 

Capture.JPG

 

Here is a shot of my list. I changed all of the dates to today. Just to confirm, the Flow will look at every single date to confirm which matches up with today's date, right? And if there are multiple on the same day, it will send to everyone?

Capture.JPG

Hi @Anonymous ,

 

You could click on See more to see more Dynamic content, including the Email you want to configure.

3.PNG

Note that you need to add single quotes outside the expression:

4.PNG

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

I tried that way as well and the quotes didn’t make a difference.

I also clicked “see more” on dynamic content and was not able to find the email I needed.

Hi @Anonymous ,

 

Expression seems to have a problem.

Expression should be:

utcNow('MM-dd')

Also, if you don't see other Dynamic content, you can switch Limit Columns by View to "Use all columns (Do not limit)" and click See more.

9.PNG

Please take a try.

 

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

@v-bacao-msft 

 

I tried with the single quotes and without quotes. Both failed and returned a status 400 code (piocture below).

 

Perhaps we should focus on one of the other ways, 


Capture.JPG

Anonymous
Not applicable

@v-bacao-msft @AlanPs1 

 

With the two compose features, I'm still returning a false expression result although the input and output match up. Under the "Send an email", it returns a message : ActionBranchingConditionNotSatisfied.

 

Capture.JPG

Hi @Anonymous 

I set this up yesterday in line with the template instructions.

Capture-171.png

"The SharePoint list must contain the columns: EmployeeName, BirthDate, Email."

Here is my list:

I subtley changed the name of the Column to "Birthday Date" soon after to make it in line with the template instructions.

Create your column like this:Capture-204.png

Use the date picker to add your staff's birthdays or make sure they are added in the long format to suit.

The template and the expressions in it will handle converting the time format.

It worked first time.

 

Thanks, Alan

Anonymous
Not applicable

I tried changing it, still no change. Still returns a false expression resutl.

 

Here is the template that's the most similar to Microsoft's:

 

Capture.JPG

Here is the template with the two compose actions:

 

Capture.JPG

Hi @Anonymous 

Below is a snip of your image from yor last post:Capture-206.png

I have highlighted the area that show's "1 of 3". If you cycle through all 3, is one of them true?

Thanks, Alan

Anonymous
Not applicable

@AlanPs1 

 

No, none of them say true. And I have all 3 birthdays set to today.

 

Showing #2 (#3 says the same)

Capture.JPG

 

And here is the Compose actions. This is what it looks like for all them in Compose, just with the different year.

Capture.JPG

 

 

And here's what my list looks like now with the date format in the Birthday Date column...

Capture.JPG

Hi @Anonymous 

When I have set this up from the template with the suggested method I get this.Capture-207.png

It returns true for the one matching birthday, false on the 2 non matching.

Maybe it's time to leave your current list and Flow as is. Start a new list as I have indicated the post before, create a new Flow from the template with the subtle change. Make sure the "Birthday Date" column is a type of date and test the template with no changes.

It only takes a few minutes to make the list and hook the template up to the new list.

As, it works for me. I get the email.Capture-208.png

 

Thanks, Alan

Anonymous
Not applicable

I just created a new List and Flow, it's still returning False.

 

Capture.JPG

Anonymous
Not applicable

I also tried to recreate with the Filter flow. It finally said Ran Successfully, however the email is grayed out and I still haven't received an email.

 

Capture.JPG

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