10-12-2021 08:44 AM
Phil talks with Kent Weare about how to create a Center of Excellence to manage, monitor and measure RPA at your organization. Kent shows four different models and discusses the HEAT framework for a successful CoE: Holistic Enterprise Automation Techniques, covering business exceptions, use service accounts and more.
See more about the HEAT framework for automation: https://aka.ms/rpapnp
watch?v=utV_qTe6H4s