Unable to add more than 1 collection in AI form processing model

[jinivthakkar]

Hi All,

I am using AI Builder form processing model, in my model I already have one model which has one collection whose size limits have reached which is 50 MB, so I created another collection and when I add 5 images, tag and when I try to train it keeps failing.

I keep getting this error 

I get the same error in my trail tenant and paid tenant.

When I check this link - https://docs.microsoft.com/en-us/ai-builder/common-issues#fields-could-not-be-loaded-for-this-docume...  and check model requirements 

https://docs.microsoft.com/en-us/ai-builder/common-issues#fields-could-not-be-loaded-for-this-docume...

My model meets all criteria's:

1. Images type are JPG.
2. Image dimensions are 2160x3840 px (For images, dimensions must be between 50 × 50 and 10000 × 10000 pixels)
3. They are high quality images with file size 2-4 MB

What else am I missing ?

Please guide.

TIA!

[JoeF-MSFT]

Hi @jinivthakkar,

Thanks for reporting this issue. We have identified the cause affecting new models that go beyond 50MB. We're working on a fix and this will be solved by Thursday next week, February 25th. 

I understand the trouble and apologize for the inconvenience while we release the fix.

[jinivthakkar]

@JoeF-MSFT Thanks for the update but 1 week of downtime is going to affect us badly, if this gets fixed earlier please reply me here.

[JoeF-MSFT]

I understand the frustration @jinivthakkar. We're working on releasing the fix as soon as possible. I'll update this thread once the issue is resolved.

[jinivthakkar]

@JoeF-MSFT Are you guys done with the fix ? This is still not working 😞 

[JoeF-MSFT]

Hi @jinivthakkar, apologies for the delay. We're finishing the release of the fix and it should working in approximately 1 hour.