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Solution Sage
Solution Sage

Unable to add more than 1 collection in AI form processing model

Hi All,


I am using AI Builder form processing model, in my model I already have one model which has one collection whose size limits have reached which is 50 MB, so I created another collection and when I add 5 images, tag and when I try to train it keeps failing.


I keep getting this error 


I get the same error in my trail tenant and paid tenant.


When I check this link -  and check model requirements


My model meets all criteria's:


  1. Images type are JPG.
  2. Image dimensions are 2160x3840 px (For images, dimensions must be between 50 × 50 and 10000 × 10000 pixels)
  3. They are high quality images with file size 2-4 MB


What else am I missing ?


Please guide.



Power Apps
Power Apps

Hi @jinivthakkar,

Thanks for reporting this issue. We have identified the cause affecting new models that go beyond 50MB. We're working on a fix and this will be solved by Thursday next week, February 25th. 

I understand the trouble and apologize for the inconvenience while we release the fix.

Solution Sage
Solution Sage

@JoeF-MSFT Thanks for the update but 1 week of downtime is going to affect us badly, if this gets fixed earlier please reply me here.



Power Apps
Power Apps

I understand the frustration @jinivthakkar. We're working on releasing the fix as soon as possible. I'll update this thread once the issue is resolved.

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