Hello,
In my flow, a user will fill a form and when the response is submitted an approval email is sent to their manager and an excel table is update with information from the form
For some reason, when the flow gets to the approval section, it gets stuck. Since creating it yesterday, it has not worked once. I removed the approval section, and all other actions ran without fail. I'm not sure what I am doing wrong in the "Approval" section
Thank you in advance
Hi @VKlabs
You are using "Start Approval and Wait for response" because of this action flow will wait until approver perform an action. so if you you don't want to wait for the response just use Approve/Reject instead Wait for response.
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Hi @DeepakS
Well that's the goal really. I want an email to go to the manager, who would approve or reject the request from the user. The system never sends out the email, it seems to get stuck.
I tried "Approve/Reject - First to respond" in the beginning but that didn't work for me either.
These are the option I have available to me
Proud to be a Flownaut!
Hi @VKlabs
Try to send email to yourself (if you already have not done that) and check if you received an email. I would also suggest you to Approval page and check if request are pending there, if you see your approval request pending there then there might be some issue in email connector.
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I did try with my email initially when I created the flow. I tired it again and still have the same issue. The flow gets stuck that the approval section and I don't receive an email
I looked in the action section and I do see the request listed there and I am able to approve the flow. Though, I still don't receive an email for the approval
Proud to be a Flownaut!
@Jcook
I'm using Outlook (Desktop App). I also just check Outlook (Web) and don't see either email
I am triggering the flow from a Microsoft Form. And I am using a fresh trigger (filling out the form) each time
Proud to be a Flownaut!
@Jcook
I deleted and recreated "Start and wait for approval"; its still running and hasn't sent out the email
Is it possible to create a different type of flow that would give me the same output?
Proud to be a Flownaut!
I white-listed the email address you provided but the flow is still not sending out the email to me
Hi @VKlabs
Can you try office365 in the web.
By going to https://www.office.com/
—Josh
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Proud to be a Flownaut!
To check if you can get the approval emails on there
Sometimes the Desktop client can be buggy with versioning
—Josh
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Proud to be a Flownaut!
I honestly have no other ideas at this time.
The last thing I can think of is some policy that your organization is doing on mailboxes. Maybe filtering of some sorts. Causing you not to see any emails.
You may want to open a support ticket with Microsoft.
Sorry I could not help fix your issue.
—Josh
If you like my post please hit the "Thumbs Up" -- If my post solved your issue please "Mark as a Solution" to help others
Proud to be a Flownaut!
I have other flows that I run that send out emails to myself and others
Thank you very much for your help I appreciate it
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