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Get Name of Salesforce account and case owner

Hi all.


Trying to build a flow that triggers when a case is modified on salesforce. I managed to do it but How can I get the name of the account that the case is logged for as well as the name of the case owner? The best I managed to get in this regard is only ID's. How do I get the actual names and not just the ID's? What can I use for case age? There are a ton of Age variables to use but none of them seem to give the case's age in minutes or seconds. Can someone please point me in the right direction?

Community Support
Community Support

Hi @Jacques191,


It's unfortunate that there is no action that could get the Salesforce user info directly.

But you could try the HTTP request action to extract them, the UserInfo endpoint is a RESTful API defined by OpenID Connect, you could refer to this document:



Best Regards,
Community Support Team _ Lin Tu
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