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alio
Level: Power Up

Sent reminders until an email is read

I am new in Flow, and i am trying to set up a simple reminder avery 15min until an email has been read.

I have DoUntil loop with a Limit of 5 iterations within an 1hr and within the DO until is an delay of 15min and the sent notification.

The problem is that although the email is read within the 1 hr limit the DoUntil loop does not recognize the read status change and continues until it times out. So i get 5 reminders.

The Sharepoint Get Item i found as possible solution in similar posts i could not relate it to the read status of the email.

 

Can anyone help?

 

 

 

 

 

5 REPLIES 5
Community Support Team
Community Support Team

Re: Sent reminders until an email is read

Hi @alio,

 

Could you share a screenshot of your flow?

According to your description, I created a flow to check the read status of an email. It seems that within the do-until loop, the read status could not be read by flow.

Please share more details on your flow. I will help confirm it on my side.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
alio
Level: Power Up

Re: Sent reminders until an email is read

Thank you for the feedback, Here below is the snapshot of my flow.

My Flow Snapshot

Highlighted
Community Support Team
Community Support Team

Re: Sent reminders until an email is read

Hi @alio,

 

The image could not be checked. Could you provide it again?

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
alio
Level: Power Up

Re: Sent reminders until an email is read

 

 

Here it is again

Forgive me for the inconvenience.Capture.JPG

Community Support Team
Community Support Team

Re: Sent reminders until an email is read

Hi @alio ,

 

Thanks for updating.

Please check if the following configuration will work for you.

Select the dynamic content Is Read from the action Get item within the do-until loop.

1.PNG

Please take a try with it.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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