cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
priscillap
Level: Powered On

SharePoint Contact List updating Contacts in Outlook

Have a flow setup to update Outlook contacts when a SharePoint contacts list is updated. All of the fields I want to update are working correctly (just the email address field), the only problem is for new contacts it is creating multiples. The goal is to have the Outlook folder updated with the changes or new contacts when those changes are made on the SharePoint list. The updated fields are pushing through correctly but when there is a new item in the SharePoint list it creates many multiple new contacts for that new item in the Outlook contacts folder. Any help is much appreciated!

 

My setup:

Edit your flow _ Microsoft Flow1.pngEdit your flow _ Microsoft Flow2.png

1 REPLY 1
Highlighted
Super User
Super User

Re: SharePoint Contact List updating Contacts in Outlook

@priscillap 

Hi there!  So, here's what I think is happening - 

Let's say you've got 10 contacts in Outlook, and when something is added to the SharePoint contacts list, it starts comparing them like this:

Does the SharePoint contact match contact number 1?  Yes or no?

Does the SharePoint contact match contact number 2?  Yes or no?

Does the SharePoint contact match contact number 3?  Yes or no?

Does the SharePoint contact match contact number 4?  Yes or no?

and so on...

 

So even if there is a match in your Outlook contacts, it is going to add 9 more new contacts as it compares.  And it will get exponentially worse with each run.

 

Here's a thread where we ran into the same issue with Planner tasks, there might be a solution in either of the two offered there.  Either way, please keep us posted.

 

-Ed-

 

 

If this reply has answered your question or resolved your challenge, please consider marking it as a Solution. This helps other users find it more easily via search.

Helpful resources

Announcements
firstImage

Microsoft Business Applications Virtual Launch Event

Join us for an in-depth look at the new innovations across Dynamics 365 and the Microsoft Power Platform.

firstImage

Watch Sessions On Demand!

Continue your learning in our online communities.

Power Platform 2019 Release Wave 2 Plan

Power Platform 2019 Release Wave 2 Plan

Features releasing from October 2019 through March 2020

thirdimage

Flow Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Flow Community Video Gallery!

Top Kudoed Authors
Users Online
Currently online: 123 members 4,654 guests
Please welcome our newest community members: