cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Microsoft
Microsoft

Error opening file after importing App on a different tenant

I'm trying the following: Exporting an App from one tenant (Export Package) - importing the App on a different one (import package).

 

App components:

- 1 SQL Connection

- 4 Flows

- 1 Outlook connection

 

After importing and creating/updating the connection everything seems to be fine (the message says everything was imported correctly) but if I try to modify the app I get the error "Error opening file - there was an error opening the file".

 

Modify errorModify error

if I try to USE the imported App, then I got a different error: "The app didn't start correctly. Try refreshing your browser. Session ID: e7dd68d2-b300-468e-a61d-87490feb9206"

er2.png

 

Checks already done:

- I tried importing on different tenants with different accounts

- I tried importing using different browsers in-private

- Checked the "unblock" flag on the .zip package

- All the connections and the flows are up and running

- I tried to import in "creation mode" and then in "update mode" with two different packages.

 

Details:

App ID

e65ddae9-43aa-4df3-a2a8-47a654522d24

 

thanks 

Ali

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Super User
Super User

Re: Error opening file after importing App on a different tenant

Hi @AliAdamu 

 

Have you tried to do the export again?

 

You could also try to just save the app locally, and then open it on the new tenant while in the studio, and then save it to the new tenant.

 

If you can't access it in the original tenant then we can try to get the PowerApp out of the zip export, and then try to open it in the studio.

 

Please also keep in mind that if your other tenant was in a preview environment, the versions would not be compatible.

 

Let me know if you don't come right.

 

Dawid van Heerden
Follow on Twitter: @davestechtips
Subscribe to YouTube: https://www.youtube.com/davestechtips?sub_confirmation=1
**If you found this reply helpful, please mark this as the answer to close the topic and make it easier to find for other people with similar questions. AND we get points for it 😉

View solution in original post

2 REPLIES 2
Highlighted
Super User
Super User

Re: Error opening file after importing App on a different tenant

Hi @AliAdamu 

 

Have you tried to do the export again?

 

You could also try to just save the app locally, and then open it on the new tenant while in the studio, and then save it to the new tenant.

 

If you can't access it in the original tenant then we can try to get the PowerApp out of the zip export, and then try to open it in the studio.

 

Please also keep in mind that if your other tenant was in a preview environment, the versions would not be compatible.

 

Let me know if you don't come right.

 

Dawid van Heerden
Follow on Twitter: @davestechtips
Subscribe to YouTube: https://www.youtube.com/davestechtips?sub_confirmation=1
**If you found this reply helpful, please mark this as the answer to close the topic and make it easier to find for other people with similar questions. AND we get points for it 😉

View solution in original post

Highlighted
Microsoft
Microsoft

Re: Error opening file after importing App on a different tenant

And that was it... a single drop-down list in the preview version was the cause of the mess.
once removed all the things worked as expected.
Strangely, I created again the drop-down list and retried. Everything was fine even then. Probably that version of the DD list was created and updated in a short period of time letting the one I had in the application not compatible anymore. It's only a guess but makes sense in the preview’s logics.
Thanks for putting me in the right direction.
Ali

Helpful resources

Announcements
secondImage

New Return to Workplace

Reopen responsibly, monitor intelligently, and protect continuously with solutions for a safer work environment.

August 2020 CYST Challenge

Check out the winners of the recent 'Can You Solve These?' community challenge!

Experience what’s next for Power Apps

Join us for an in-depth look at the new Power Apps features and capabilities at the free Microsoft Business Applications Launch Event.

Check this Out

Helpful information

Featuring samples like Return to the Workplace and Emergency Response Applications

secondImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

Top Solution Authors
Users online (3,534)