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Tejasvi_munge
Post Partisan
Post Partisan

Not able to add a Microsoft 365 Outlook Connector in powerapps

Hi All,

I am facing issue when adding a  "Microsoft 365 Outlook" connector. Below is the error-

 

REST API is not yet supported for this mailbox. This error can occur for sandbox (test) accounts or for accounts that are on a dedicated (on-premise) mail server. clientRequestId: 561761ac-ddc6-4660-b657-fc579a56587a serviceRequestId: e35997eb-2be4-44df-8af3-00d8d415ca0d

outllok error.PNG

 

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Yeiner
Microsoft
Microsoft

Hello @Tejasvi_munge 

 

This happens for mailboxes that have not been migrated to O365. Your mailbox is likely still on a dedicated exchange server. You'll need to request your Outlook administrator migrate your mailbox.

 

Documenation on how this can be done by an administrator can be found here: https://support.microsoft.com/en-us/help/2798131/how-to-migrate-mailbox-data-by-using-the-exchange-a...

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2 REPLIES 2
jlindstrom
Super User
Super User

So is your mailbox an exchange online mailbox?

Yeiner
Microsoft
Microsoft

Hello @Tejasvi_munge 

 

This happens for mailboxes that have not been migrated to O365. Your mailbox is likely still on a dedicated exchange server. You'll need to request your Outlook administrator migrate your mailbox.

 

Documenation on how this can be done by an administrator can be found here: https://support.microsoft.com/en-us/help/2798131/how-to-migrate-mailbox-data-by-using-the-exchange-a...

View solution in original post

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