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MartinVargas
Post Patron
Post Patron

Problem In Notification Flow

Hi comunnity, I'm having a hard time implementing my flow. It happens that for each OrderLine that I add the mail is sent immediately.

Basically what I'm looking for is that when all the order lines have already been added and the "Submit" button is clicked, the notification is sent by mail.

This is the form where all the OrderLines are added.

MartinVargas_0-1636652566031.png

 

This is my flow:

MartinVargas_1-1636652594633.png

MartinVargas_3-1636652663917.png

 

MartinVargas_2-1636652622188.png

 

Can anybody help me out here ?

Cheers folks. 

9 REPLIES 9
StalinPonnusamy
Super User
Super User

Hi @MartinVargas 

 

Flow should be triggered when you change the status of the Order, so the first step should be like

 

Change Type: Modified

Select Columns: statuscode 

 

So this flow will be triggered only when you change the status on the Order table

StalinPonnusamy_0-1636691207645.png

 

And also flow should trigger only when the status is completed. For that, we need to add a condition to the settings.

  • Click "..." three-dot on the first step (When a row is added, modified or deleted)
  • Click Settings
  • Set the Trigger condition based on your requirement

StalinPonnusamy_2-1636691648307.png

 

@equals(triggerOutputs()?['body/status_label'],'completed')

 

Thanks,
Stalin - Learn To Illuminate

StalinPonnusamy
Super User
Super User

Change the status name to Submitted instead of Completed

Hi @StalinPonnusamy. The problem occurs that all the records (Orders) in their status code have the data as "Active".

 

 

MartinVargas_0-1636734926681.png

These are the results when an Order is created:

MartinVargas_0-1636738694113.png

 

StalinPonnusamy
Super User
Super User

Hi @MartinVargas 

 

  • When the order is created the status is Active and the Status reason is also Active. That's fine.
  • When you submit the order Status reason should be changed to Submitted so that we can control the flow.
  • If you are not able to change the status reason then we need to create a new field like "Ready to Submit" (Boolean). So that the user should set this field to "Yes' when ready for submission. We can rely on this field.

 

What we are trying here is we need to know when the flow needs to be triggered whether Status Reason or custom field.


Thanks,
Stalin - Learn To Illuminate

StalinPonnusamy
Super User
Super User

Hi @MartinVargas 


Please let us know if anything needs on your post. We can help with this.

Please mark the post as Solved If I have answered your question.
Please give it a Thumbs Up if you find the suggestion helpful

Thanks,
Stalin - Learn To Illuminate

MartinVargas
Post Patron
Post Patron

Hi @StalinPonnusamy , 

 

I tried the following conditions and still couldn't:

 

@equals(triggerOutputs()?['body/statuscode'],1)
@equals(triggerOutputs()?['body/statuscode'],'enviado')

 

StalinPonnusamy
Super User
Super User

Hi @MartinVargas 

 

I created a similar scenario and tested it.

 

1. I added a new status reason called "Completed" with the value of (956360000)

2. Added the trigger condition in the flow. So that flow will trigger only when the status reason is completed

StalinPonnusamy_2-1637256455477.png

StalinPonnusamy_1-1637256353283.png

 

@equals(triggerOutputs()?['body/statuscode'],956360000)

 

 

Result (As expected flow only triggered when the status reason is completed)

StalinPonnusamy_0-1637256304370.png

Please verify these steps and share your output. I'm happy to help futher.


Thanks,
Stalin - Learn To Illuminate

 

MartinVargas
Post Patron
Post Patron

Hi @StalinPonnusamy , The part of "I added a new status reason called "Completed" with the value of (956360000)"

How it is performed?

 

Thanks.

We need to add a New Status reason in the Dataverse Order table.

 

  • Go to your Dataverse Environment (https://orgname.crm.dynamics.com/)
  • Now, I assume you opened the environment
  • Click Advanced Settings
  • StalinPonnusamy_1-1637257962091.png

    Go to Customizations

  • StalinPonnusamy_2-1637257992594.png

    Click "Customize the system"

  • StalinPonnusamy_3-1637258067621.png

    Double click "Status Reason" to open

  • Add new status
  • StalinPonnusamy_4-1637258146514.png

     

    Make sure to click 'Publish Customizations"

 

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