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cdmcali
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Get Emails from Shared Mailbox

I am trying to use the Get Emails action to keep track of how many unread emails are in the shared email inbox. I can not find a way to add the shared inbox as a connector.  I can only do this on my own account's inbox. Any thoughts?

 

 

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CRo
Level: Powered On

Re: Get Emails from Shared Mailbox

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Community Support Team
Community Support Team

Re: Get Emails from Shared Mailbox

Hi @cdmcali,

 

Do you want to get emails from a Shared mailbox?

 

Creating a connection to Office 365 Outlook connector with the email address of a shared mailbox is not supported in Microsoft Flow currently, we could only create a connection to Office 365 Outlook connector with our own Office 365 account. If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

The Office 365 Outlook connector only supports sending an email from a shared mailbox and monitoring if there is a new email arrives in a shared mailbox currently, more details about the trigger and action related to Shared mailbox, please check the follwoing article:

https://docs.microsoft.com/en-us/connectors/office365/#When_a_new_email_arrives_in_a_shared_mailbox

 

https://docs.microsoft.com/en-us/connectors/office365/#Send_an_email_from_a_shared_mailbox

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
CRo
Level: Powered On

Re: Get Emails from Shared Mailbox

dipand
Level: Powered On

Re: Get Emails from Shared Mailbox

I am trying to use this connector, "When a new email arrives in a shared mailbox", the trigger doesnt work for all emails. Looks like its kinda random. No idea why some gets triggered and others dont.

CRo
Level: Powered On

Re: Get Emails from Shared Mailbox

I am happy if you also vote for the idea linked above.

However if you only want to access incoming mails and do not need the full list of mails contained in the inbox or a certain folder, than I would recommend that you also file a bug report...

 

kind regards,

Christoph

Highlighted
Microsoft Employee

Re: Get Emails from Shared Mailbox

Verymuch helpful!... thanks!!

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