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MillerNation
Frequent Visitor

Retrieve UserName from Bot

My Organization has Office 365.  I'm trying to get the user's name from Virtual Agent on my webpage without having the user enter their name.  I can't seem to find a solution

1 ACCEPTED SOLUTION

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renatoromao
Super User
Super User

Hi @MillerNation ,

 

You need to implement the Authentication to connect in Office 365: 

https://docs.microsoft.com/en-us/power-virtual-agents/configuration-end-user-authentication

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication

 

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If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

 

 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

4 REPLIES 4
renatoromao
Super User
Super User

Hi @MillerNation ,

 

You need to implement the Authentication to connect in Office 365: 

https://docs.microsoft.com/en-us/power-virtual-agents/configuration-end-user-authentication

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

 

 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

It sounds weird. If I'd make a bot for a Teams channel, why there is another authentication needed? And image how could I add an app to azure ad at a big enterprise...

Totally agree with what @Yoghurt  said.

 

the purpose is to avoid user to enter their name during the conversation, instead, they now get a login window to enter their email and password. #Counterproductive. 

Hi @BatInDaCave,

Did you manage to solve the problem?

I have the same problem.

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