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ccomins
Resolver I
Resolver I

SaveData files randomly not loading on app start. "There was an error loading your data"

Hi,

 

I am experiencing an issue where SaveData files are randomly not loading OnStart when they should be. My app loads multiple SaveData files when launched. 3 of those save files contain form data, each with a single row and number of columns ranging from 10 to 66. The other save files contain pictures if any were previously taken. It looks like only one of the 3 form data save files are affected when this happens. I manually added LoadData buttons to see if the affected save file would load after startup but I am met with the error "There was a problem loading your data" every time. The affected save file is then useless until overwritten with new data. This makes me think the data is corrupt?

 

I have replicated this issue on android, iphone and ipad devices. 

 

Session id: 

8c922a3c-c23d-4cf5-8a4a-5e9d643e7aa5
 
Any help is appreciated.
 
Thanks,
ccomins
1 REPLY 1
Yeiner
Community Support
Community Support

Hello @ccomins I couldn't find an error using that session ID. My recommendation is to open a ticket to review the issue

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