cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
kilaj1
Helper III
Helper III

Forward email and maintain HTML formating

I'm trying to create a simple Forward without attachments flow, but the problem is that the forwarded email looses its HTML formatting so its just one big block of text. I tried with the V2 of the send email control and had the same result.

 

Is there something extra needed to maintain the formatting?

1 ACCEPTED SOLUTION

Accepted Solutions
v-LilyW-msft
Community Support
Community Support

Hi @kilaj1 

Thank you for your responding.

I found no problems after testing on my side just use When a new email arrives(V3) and Send an email(V2).

Please add Get email action after When a new email arrives to try again.

vLilyWmsft_0-1623829376215.png

Could you share the screenshot of Send an email body output to me?

vLilyWmsft_1-1623829479799.png

Best Regards

View solution in original post

4 REPLIES 4
v-LilyW-msft
Community Support
Community Support

Hi @kilaj1 

Thank you for posting.

According to your description, when your Flow forward the email, it's HTML formatting will loose.

Could you please provide the screenshot of the Flow configuration?

Please provide more details so that we could do a further analysis of this issue.

I did a simple test on my side, and the problem did not appear.

This is my Flow:

v-LilyW-msft_0-1623307828450.png

This is my test result:

When I receive an email as below:

v-LilyW-msft_1-1623307828454.jpeg

The email will be forward another one as below:

v-LilyW-msft_2-1623307828456.jpeg

Hope the content above may help you.

Best Regards

Lily

This is what I have:

 

kilaj1_0-1623452547061.png

 

 

I'm not using the forwarding because I need to remove the attachments before forwarding

v-LilyW-msft
Community Support
Community Support

Hi @kilaj1 

Thank you for your responding.

I found no problems after testing on my side just use When a new email arrives(V3) and Send an email(V2).

Please add Get email action after When a new email arrives to try again.

vLilyWmsft_0-1623829376215.png

Could you share the screenshot of Send an email body output to me?

vLilyWmsft_1-1623829479799.png

Best Regards

kilaj1
Helper III
Helper III

strangely enough the output looks properly formatted but the final email is one big paragraph. the output has no HTML code in there as well.

kilaj1_0-1624066287492.png

 

EDIT: Never mind I did use the V3 in my test.  It does work thanks!

 

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

MPA Licensing.jpg

Ask your licensing questions at the Power Automate AMA!

Join Priya Kodukula and the licensing team, super users and MVPs to find answers to your questions on Power Automate licensing.

Users online (1,948)