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johnsonse
Frequent Visitor

New iPad Pro 12.9 2017 not scaling properly.

My company purchased several new iPad Pro 12.9 2017 and the apps that worked perfectly on the previous version iPad Pro 12.9 are scaled down on the higher resolution display.
26 REPLIES 26

Still looking for an update on this.

@Chris, still looking for an update, there are lots of people impacted by this seeing as more posts are popping up (https://powerusers.microsoft.com/t5/PowerApps-Forum/Wrong-size-screen-on-iPad-Pro/m-p/48017#M20102) with the same issue and it would be extremely beneficial to know an ETA from MS on when this update is coming out.

 

The lack of communication from MS is getting to be a bit embarassing for you folks.

We are aiming to have a fix out by the end of this week.

JRaasumaa
Memorable Member
Memorable Member

Thank you @Chris

 

 

This fix is now available in the Apple store (version 2.0.676).  Please update your PowerApps app and let us know.  Thanks!

Anonymous
Not applicable

Unfortunately no change at all. IMG_0008.PNG

 

 

 

Session ID: a54778d0-069d-a4ce-c78e-40867734946c

Could you uninstall and reinstall PowerApps?

Anonymous
Not applicable


Chris wrote:

 

Could you uninstall and reinstall PowerApps?


 

I tried it a few times, logged off and on again, did reboots, reinstalled the app and so on. I even updated an app to 2.0.676, but still no success.

Anything else I could try?

Could you confirm you are using not the iPad Pro 2 12.9" but the iPad Pro 2 10.5"?  The latter has a different resolution we will fix/support in the 2.0.680 release.

Anonymous
Not applicable


@Chris wrote:

Could you confirm you are using not the iPad Pro 2 12.9" but the iPad Pro 2 10.5"?  The latter has a different resolution we will fix/support in the 2.0.680 release.


Yes, iPad Pro 10.5" here. Looking forward

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