cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ASLR
Helper I
Helper I

Flow Emails are coming from the creator rather than Microsoft Flow.

Hi guys, 

 

I've created a request manager approval from team's flow within flow for the organization. The issue I'm facing is that all the requests sent to the manager's and other relevant users when the flow is triggered is coming from myself instead of the default Microsoft Flow. Is there a way to change this so that it shows that the requests are coming from Microsoft Flow instead of myself in the email itself?

 

Thanks a mil, 

 

Regards, 

Artie 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Tacsi
Advocate II
Advocate II

Can I suggest you use the mail connector rather than outlook connector.

 

View solution in original post

Hi Guys, 

 

Thanks for all the suggestions. 

 

The issue was resolved by adding an Alias to the account for the emails to be sent from that username, after a few hours it started to sync properly and emails were coming from the new alias and eventually started to come from the Microsoft Flow account. 

 

In the future, I would recommend any flows that are being built for the organization should be done by using a Service account to avoid this. 

 

Thanks again for the assistance, 

 

Regards, 

Aslr12

View solution in original post

14 REPLIES 14
v-yamao-msft
Community Support
Community Support

Hi ASLR,

 

I am afraid that it might be a default behavior. An approval email will be sent out from the email account who set up the flow, but neither the one who start up the application nor Microsoft Flow.

 

I would suggest you submit a request at Flow Ideas Forum, I will help collect and report it on my side. Hope it can be taken into consideration in the future releases:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Best regards,

Mabel Mao        

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Tacsi
Advocate II
Advocate II

Can I suggest you use the mail connector rather than outlook connector.

 

Hi Guys, 

 

Thanks for all the suggestions. 

 

The issue was resolved by adding an Alias to the account for the emails to be sent from that username, after a few hours it started to sync properly and emails were coming from the new alias and eventually started to come from the Microsoft Flow account. 

 

In the future, I would recommend any flows that are being built for the organization should be done by using a Service account to avoid this. 

 

Thanks again for the assistance, 

 

Regards, 

Aslr12

@ASLR

 

Do you mind sharing the instructions to add an alias ?

Thanks Max

Sure no problem. 

 

Go to Office 365 Admin Center 

Click Active Users 

Select the user you wish to add the alias to 

Their profile will appear 

click on Edit to add alias 

Add the alias 

Change Display Name 

(Make the Alias the primary email if you want the emails to come from that account)

Give it about an hour or so for it to sync across all applications. 

 

Note if you make the alias primary you will need to sign in to Office 365 with the new email moving forward. 

 

Hope this helps. 

 

Regards, 

ASLR12

Thank you @ASLR

Hi - this is really useful, but does the alias affect normal emails too if it's set as the primary?
I wouldn't want my standard emails to come from an alias account.

 

Thank you

Hi, 

 

Somehow changing the alias fixed the issue for the emails being sent by the user who created the flow to the default email from Microsoft Flow (it can take from an hour to 24 hours for the changes to take effect) 

 

Emails would be sent from the alias account created if you set it as the primary. Once the issue is resolved you can probably set back the old email you were working with as the primary. 

 

Regards, 

 

 

Anonymous
Not applicable

Is there any other way im also getting the same .

 

Mail is received from my Emial ID for notification of submission instead of default Microsoft flow.

Anonymous
Not applicable

How did you happen to add an Alias to the account? Thanks! 

@Anonymous

 

Hi meggy > Use the advanced options on the send email > You will see a Send as Field.

Hope this helps.

 

Capture.PNG

Anonymous
Not applicable

For send as you need addtional account to be added by administrater . 

(i.e.,) Alias account . 

 

As a user how we can do it .

 

 

Best Regards,

Yukeshkumar R

@Anonymous

 

For send as a different user > I had the user add me to their exchange mailbox as a delegate

Anonymous
Not applicable

This is not acceptable.

Atleast the mail should be sent by site or subsite name like sharepoint designer.

 

Best Regards,

Yukeshkumar R

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (5,601)